Real people who know salons — not a ticket queue. Email us and we’ll sort it, usually the same business day.
The fastest way to reach us is email: codie@foundrai.co.nz. We aim to reply within one business day (NZ time), and much faster during salon hours. If something’s broken with a client in the chair, put “URGENT” in the subject line and we’ll jump on it.
To help us fix it fast, tell us:
We handle it for you — migration is free. Send us your export and we’ll bring your clients and service menu across so you start with a full book, not a blank one. See the switching guide.
The app covers the day-to-day: your appointment book, the till, clients, messaging, quotes and the key reports. A few back-office tools (payroll, ordering, billing settings) live on the web app. You log in with the same account on both.
SalonOS runs on iPhone and iPad on a current version of iOS. It’s a companion to your web login — set your salon up on the web, then run the floor from the app.
Email us or manage it from your account. There’s no lock-in — cancel any time and it takes effect at the end of your billing period. Pricing is on the pricing page.
Yes. Every salon’s data is isolated so no one else can see it, and it’s encrypted in transit and at rest. The full detail is in our Privacy Policy.
Yes — you get a branded online booking page with live availability and deposits, landing straight in your book. It’s included.
New to it? The walkthroughs show the real product running end to end — the book, the till, online booking, colour and reports — in a few short videos.
Email codie@foundrai.co.nz — a human who understands salons will get back to you.